Zoo Crew Inc. ("we", "us", "our") operates zoocrewclub.com and related services including animal registration, Zoo-a-thon fundraisers, school events, birthday parties, and more (collectively, the "Service").
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, register animals, or participate in our events.
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
1. Information We Collect
We may collect:
- Personal Information: Name, email address, password, phone (optional), and details provided during registration or contact.
- Child/Student Information: First name, chosen animal, and event-related details when parents or schools register children (minimal and event-specific only).
- Animal Data: Photos, names, and notes you upload in "My Animals".
- Usage Data: IP address, browser type, pages visited, timestamps, and analytics.
- Payments: We do not store card details; processed securely by third parties if applicable.
2. How We Use Your Information
We use it to:
- Provide and improve services (accounts, animal registration, birth certificates, event tracking).
- Manage school fundraisers, Zoo-a-thons, and event participation.
- Send necessary communications (notifications, resets, updates).
- Comply with legal requirements and prevent fraud.
- Analyze trends to enhance the experience.
3. Sharing Your Information
We do not sell personal information. Sharing occurs only:
- With schools/event partners needed to deliver services.
- With trusted providers (hosting, email, analytics) under confidentiality agreements.
- When required by law or to protect rights/safety.
- In business transfers (merger, etc.) with notice where required.
4. Children's Privacy
Our services target schools, parents, and adults. We do not knowingly collect personal data from children under 13 without verifiable parental consent. Contact us immediately if you believe we have.
5. Data Security
We implement reasonable safeguards, but no internet transmission or storage is 100% secure.
6. Your Rights & Choices
- Access, correct, or delete your data via account or by contacting us.
- Opt out of non-essential emails (unsubscribe link or contact).
- Request account deletion (some records retained for legal reasons).
7. Cookies & Tracking
We use essential cookies for functionality. Analytics tools may use cookies. Manage them in your browser.
8. Third-Party Links
Links to external sites are not covered by this policy—review their terms separately.
9. Changes to This Policy
We may update this policy; changes posted here with new date. Continued use = acceptance.
10. Contact Us
Questions? Reach us at:
Email: support@zoocrewclub.com